Gut-Brain Healing Toolkit Refund Policy
Please READ carefully. By purchasing this product, the following Terms and Conditions are entered into by Trust Your Gut, LLC and You agree to the follow terms stated herein.
We want you to be satisfied with your purchase, but we also want you to give your best effort to apply all of the strategies in the course. The Company provides a 60 day money-back guarantee for the Program. That money-back guarantee is governed by the following terms.
In order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, within 60 days of enrollment, contact our support team at [email protected] and let us know you’d like a refund by the 60th day at 11:59 PST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 60th day, you will not be granted a refund.
Important: the cost of the stool test ($200) will not be refunded once stool tests are ordered. In addition, any 1-on-1 sessions with Demi that are completed cannot be refunded ($200 per hour).
The work that you need to submit with your request for a refund includes ALL of the following items:
- Show that you watched all the module videos, action step videos, and downloaded all attached PDFs.
- Attended all live calls or watched the recordings.
- Show your filled out questionnaire, completed timeline, completed nervous system map, and any other materials to be completed.
- Show how you implemented the practices in your daily life, including your stool test recommendations.
- Write a clear request about what did not work for you.
We will NOT provide refunds more than 60 days following the date of purchase. After day 60, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.
Please note: If you opted for a payment plan and you do not request a refund within 60 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.
Upon determining that you are entitled to a refund pursuant to this policy, Trust Your Gut will promptly issue an instruction to its payment processor to issue the refund. Trust Your Gut does not control its payment processor and will not be able to expedite any refunds.
If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.
All refunds are discretionary as determined by Trust Your Gut, LLC. To further clarify, we will not provide refunds after the 90th day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
If you have any questions or problems, please let us know by contacting our support team directly: [email protected]
